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GDPR Compliance

Last updated: November 2024

Introduction

This page provides information about how Onyx-delta complies with the General Data Protection Regulation (GDPR) for individuals located in the European Union (EU) or European Economic Area (EEA). We are committed to protecting your personal data and respecting your privacy rights.

Data Controller

For the purposes of GDPR, Onyx-delta acts as the data controller for personal data collected through this website. Our contact details are:

Onyx-delta

Level 12, 345 George Street

Sydney NSW 2000

Australia

Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
  • Legal obligation: Where processing is necessary to comply with legal requirements
  • Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms

Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect you.

International Data Transfers

As we are based in Australia, your personal data may be transferred to and processed in Australia. When we transfer personal data outside the EU/EEA, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by the European Commission
  • Compliance with applicable data protection laws
  • Technical and organisational security measures

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce agreements. When determining retention periods, we consider the nature of the data, purposes of processing, and applicable legal requirements.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data
  • Measures to ensure ongoing confidentiality, integrity, availability, and resilience of processing systems
  • Regular testing and evaluation of security measures
  • Processes for restoring access to personal data following incidents

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests, we may extend this period by a further two months, in which case we will inform you of the extension.

We may need to verify your identity before processing your request. There is no fee for exercising your rights, although we may charge a reasonable fee for manifestly unfounded or excessive requests.

Complaints

If you believe we have not complied with your data protection rights, you may lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.

Onyx-delta

Protecting Australian businesses from financial fraud through advanced detection and prevention solutions.

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Contact

Level 12, 345 George Street

Sydney NSW 2000

Australia

Email: [email protected]

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