Introduction
Onyx-delta ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect the following types of personal information:
- Contact information including name, email address, and business address
- Company information such as business name and industry sector
- Enquiry details and service preferences
- Technical information including IP address, browser type, and device information
- Usage data about how you interact with our website
How We Collect Information
We collect personal information through:
- Forms submitted on our website
- Email correspondence
- Consultations and meetings
- Automated technologies such as cookies and analytics tools
Purpose of Collection
We collect and use your personal information to:
- Respond to your enquiries and provide requested information
- Deliver our fraud protection services
- Communicate about service updates and relevant information
- Improve our website and services
- Comply with legal obligations
- Analyse website usage and effectiveness
Disclosure of Information
We may disclose your personal information to:
- Service providers who assist in delivering our services
- Professional advisors including legal and accounting professionals
- Regulatory authorities when required by law
- Third parties with your consent
We do not sell personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls and authentication requirements
- Regular security assessments and updates
- Staff training on data protection practices
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When information is no longer needed, we securely destroy or de-identify it.
Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Complain about privacy breaches
- Opt out of marketing communications
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. For detailed information about our use of cookies, please refer to our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Onyx-delta
Level 12, 345 George Street
Sydney NSW 2000
Australia
Email: [email protected]
Complaints
If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details above. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).